Contact us

You can contact us with your questions or for an update on your application

Contact us

Phone number 0845 300 5090
Opening hours Monday to Friday, 8am to 8pm;
Saturday and Sunday, 9am to 4.00pm
Minicom 0845 604 4434 (only works with minicom device)
Address for paper applications and evidence Student Finance England
PO Box 210
Darlington
DL1 9HJ
Address for EEA migrant worker applications and evidence EEA Migrant Worker Applications
PO Box 89
Darlington
DL1 9HJ

Calls from mobiles may cost more and you should check the cost of calls with your provider.

Braille, large print and audio forms and guides

You can order accessible formats of student finance forms and guides in Braille, large print or audio. If you're ordering by email please state your name, address and customer reference number, if you have one, and which format you need.

The Braille, large print and audio email address and telephone number can only deal with requests for alternative formats of forms and guides. If you want to get an update on your student finance application you can do it online or over the phone.