Frequently Asked Questions

This section contains answers to the most frequently asked questions

On these pages you will find answers to our most frequently asked questions on the following topics:

If you still need assistance or cannot find the information you are looking for please contact us on:

  • Tel: 0845 300 50 90
  • (open Mon-Fri from 8.00am to 8.00pm and between 9.00am and 4.00pm on Sat - Sun)
  • Minicom: 0845 604 4434
  • (You must have access to a Minicom device in order to use this service)
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